TECH SUPPORT
Below are some solutions to address commonly requested tech support for the Y's registration (Daxko), Reservation (GroupEx Pro), Mobile App, and Virtual Y.
DAXKO: MEMBER ONLINE SERVICE SYSTEM
Through our member services account, you are able to join online as a member or non-member, register for a program, request a hold/termination, and update some account information including your password. You are also able to register for paid programs.
HOW TO REGISTER FOR PAID PROGRAMS: COMING SOON
RESERVATION (GROUPEX PRO)
Our reservation system, Group Ex Pro is different than our Member System, Daxko. It requires a different login. All first time users will need to create a new account.
CREATING AN ACCOUNT
- click on "manage reservations"
- Under login, click "register now"
- Complete information to create your account
RESET PASSWORD IF YOU KNOW YOUR CURRENT PASSWORD
- Under manage reservations, click on "my profile"
- Click "Change my password"
RESET PASSWORD IF YOU FORGOT YOUR PASSWORD
- Click on "manage reservations"
- Under login, click "forgot password"
- Provide your email on the account
- Follow directions in email to reset your password
MAKING AND MANAGING A RESERVATION
MOBILE APP
The mobile app requires scanning the barcode of your Member ID. Please note that all new members need to wait 24-48 hours for the system to update to allow access. You can also login with your Member Online Services, Daxko, account. If you are still having issues, please email [email protected].
DOWNLOAD THE APP
MAKING A RESERVATION IN THE APP: COMING SOON
VIRTUAL Y
The Virtual Y uses the same login as our Member Services System, Daxko.